Network Rail apologises for level crossing death 'failings'

The apology came after Network Rail was criticised by MPs for not properly handling tragedies in the past.

16:25 07 March 2014

MPs have strongly criticised Network Rail the manner in which the company handled tragedies in the past that led to the death of dozen of people including the deaths of 14-year-old Olivia Bazlinton and 13-year-old Charlotte Thompson at Elsenham crossing in 2005. For this reason, NR has issued an apology for their failings.

The transport committee report reads: "too many occasions Network Rail showed a callous disregard for the feelings of the families of people killed or injured at level crossings”.

Chairwoman Louise Ellman also said: "I can only think it was Network Rail not wanting to admit any liability, but it was inhumane, it was wrong and this must change."

Network Rail’s chief executive said: "Today, I wish to extend a full and unreserved apology on behalf of Network Rail to all those whose life has been touched by a failing, however large or small, made by this company in managing public safety at level crossings, and in failing to deal sensitively with the families affected.

"It was too easy in the past for the culture and the company to blame user misuse and not really look closely enough at our role in reducing the risk associated with those level crossings.”