16:00 08 October 2014
For several years, hundreds and thousands of visitors landing for the first time in Heathrow Airport have bizarre, strange questions and requests. These include asking if there are ATMs in London and if there are English speaking people in the country.
As the airport unveils Heathrow Helpers, who will assist with everything from restaurant advice to phone charges, the airport has revealed its passengers top 10 strangest questions and requests.
Landing on number one spot is “Can I bungee jump from the control tower?” followed by “I am heading to the Tower Hill; can I try the Crown Jewels on there?”
Others are asking where to see James Bond House while some asked if most people will speak English during their holiday in London. Others that made it to the list are “what’s the difference between a toilet and a loo?” and “where can I exchange currency for some Scottish dollars?”
Normand Boivin, the Chief Operating Officer at Heathrow said: 'At Heathrow, we see a wide range of passengers travelling through the airport daily, and with this comes a variety of needs and demands that must be catered for.
'That's why our latest trial highlights Heathrow's endeavour to provide a unique and bespoke service to everyone using the airport.
'Our Heathrow Helpers will be present all week, providing passengers with that extra special treatment.'
The top 10 strangest questions and requests towards Heathrow Airport staff
1. Can I bungee jump from your control tower?
2. I am heading to Tower Hill; can I try the Crown Jewels on there?
3. What's the difference between a toilet and a loo?
4. Are there ATMs in central London? Can you mark them on my map?
5. Where can I exchange currency for some Scottish dollars?
6. Will most people speak English during my holiday in London?
7. Where can I see James Bond's house?
8. Will I be able to see Beefeaters in the street?
9. Can I drink the water here?
10. Do I need to change the time on my watch or will it change automatically when I fly?