Wipe Out Robo-calls!

Woman who received 153 nuisance “robo-calls” from company awarded £150,000 payout.

12:03 10 July 2015

Time Warner cable was ordered to pay £150,000 a woman for harassing her with nuisance “robo-calls.” The company made 153 computer-controlled phone calls to Araceli King, even after she complained to the company. 

 

In the US, marketers are required to have written permission from a person before they will be allowed to make robo-calls. 

 

In the case of Araceli, she received 70 more calls after she also filed a complaint. As Time Warner reviews the rulling, the judge reasoned that any company that robodials the same person hundred times without “pausing to wonder why it cannot reach him” couldn’t complain about the fine. 

 

In the UK, robocalls or recorded message calls for marketing purposes are illegal if the person did not provide consent. However, there are still many robo-call centres making millions. One of these call centres, which made 6 million calls every day, was busted in March 2015.