17:33 12 July 2016
The Samsung Galaxy S7 Active, which is advertised as water-resistant, has failed a water immersion test carried out by a leading product review site. Consumer Reports said that after submerging the smartphone in a tank to simulate the effect of being about 1.5 underwater, it stopped working and its display became non-responsive and marred by green lines. The same thing happened when a second model was subjected to the same test.
"While Consumer Reports generally doesn't evaluate phones for this feature, we do perform an immersion test when a manufacturer claims that its product is water-resistant," it said.
"When we recently evaluated the Galaxy S7 Active, it failed this test."
Meanwhile, Samsung said that it had received “very few complaints” about the issue. "There may be an off-chance that a defective device is not as watertight as it should be," it said, adding that the matter would be investigated.
Meanwhile, the smartphone’s water and dust protection page states: "The IP rating of your device was achieved in laboratory conditions in standby mode, so you should not use the device underwater, such as taking pictures.”