It's a Gas Gas Gas!

A pensioner received 62 gas bills with a grand total of £28.57.

16:58 09 November 2015

87-year-old Peter Sutton received 62 gas bills informing him that he owes a grand total of £28.57. It took him about an hour to open all the letters, which could have cost British Gas at least £22.32 to send.

 

Mr Sutton believes that the error was due to the meter that was finally read at a hairdresser’s salon where he is the landlord. He said that one credit note was for £5,000 “but it all dwindled down to a sum that barely covered the postage”.

 

Recalling the day he received all the mail, he said: “We were just sitting quietly. We heard a knock on the door, which was a bit unusual as the postman doesn’t normally knock the door.

 

“He normally puts the letters through our outside letterbox.

 

“And he delivered a huge stack of envelopes, all from the same source and done up with an elastic band.

 

“There they were - British Gas envelopes, 62 of them. I really couldn’t believe they would send me this many bills. It took over an hour to open them.”

 

“When I started looking at them I thought we’d won the lottery.

 

“But it all dwindled down to a sum that barely covered the postage that British Gas expended to get this information to me. It is an absolutely ridiculous situation.

 

“It is all set up on direct debit for them to take the money when they need it.

 

“There is some computer sitting at British Gas that has done all of this and a human hand, or even worse a mind, has not been brought to bear because no person in their right mind would have sent out this number of accounts.”