"But despite the universality of URLs, we often forget that they're not just a handy way to address network resources. They're also valuable communication tools."
"A man's character may be learned from the adjectives which he habitually uses in conversation."
Mark Twain on Communication"Truthful words are not beautiful beautiful words are not truthful. Good words are not persuasive persuasive words are not good."
Lao Tzu on Communication"The single biggest problem in communication is the illusion that it has taken place."
George Bernard Shaw on Communication"Electric communication will never be a substitute for the face of someone who with their soul encourages another person to be brave and true."
Charles Dickens on Communication"I'm a great believer that any tool that enhances communication has profound effects in terms of how people can learn from each other, and how they can achieve the kind of freedoms that they're interested in."
Bill Gates on Communication"User-centered design means understanding what your users need, how they think, and how they behave - and incorporating that understanding into every aspect of your process."
"Building technical systems involves a lot of hard work and specialized knowledge: languages and protocols, coding and debugging, testing and refactoring."
"Building technical systems involves a lot of hard work and specialized knowledge: languages and protocols, coding and debugging, testing and refactoring."
"Ajax isn't a technology. It's really several technologies, each flourishing in its own right, coming together in powerful new ways."
"Well, the whole story is in the book, but the short answer is that I was the first information architect in an organization that was traditionally design-oriented, and I felt I needed a tool to help me gain the trust and support of my colleagues."