Changes in GCSEs can create confusion

We are surrounded by changes like the GCSEs and credit cards, and need to keep track of them.

10:42 08 June 2013

The GCSEs are changing and will potentially be renamed and revised slightly. Like these educational tests, the credit card industry also can change their plans and policies. It can occasionally be difficult to keep track of all those changes, but many changes can adversely affect customers.

 

Here are a few ways to keep track of the different credit card changes that might take place.

 

• Check online-for those of you with internet access, your first inclination might be to go to the credit card website. If you aren’t sure where the necessary information is online, you can check for anything that says mentions terms. Sometimes it is down at the bottom of the page in small print, otherwise you may need to login to the account in order to access terms which specifically apply to your own credit card account. 

 

• Call-this method doesn’t provide you with the written terms for your credit card, but the company can give you the most up to date terms or may even be able to send you a copy in the mail, or direct you to the correct place on their website if you had difficulty finding the applicable information. 

 

• Paperwork-many companies are becoming environmentally conscious, which sometimes means they may not have sent you paperwork regarding the terms, but you’ll probably remember if you did receive a little insert with a paper bill, or separately. If you do receive something from your credit card company in the post, make sure to hold onto it and file it in a spot you can easily access. 

 

• Email-you may have selected a paperless billing option which means that the credit card company may also send their notifications electronically as well. If you set up an email address you may receive term updates to your email address. If you create a special file for your credit card company and other companies as well, you can more easily keep track of communications.